Privacy Policy
Effective Date: August 01, 2026
PayPools is operated by **Dai Software Solutions** ("Dai Software Solutions", "PayPools", "we", "us", or "our").
This Privacy Policy explains how we collect, use, store, process, and protect information when you use the **PayPools website, mobile applications, and related services** (collectively, the "Service").
PayPools is a staff attendance and salary management platform that allows businesses, partners, and authorized users to manage staff information, record attendance using **QR codes and/or biometric attendance systems**, calculate salary based on attendance and applicable salary rules, and manage related employee records.
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
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# 1. Information We Collect
We collect information that you provide directly to us, information entered into the Service by authorized business partners, information generated through attendance activities, and certain technical information necessary to operate and secure the Service.
The information we collect depends on the features you use.
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# 2. Partner / Business Registration Information
When a business, employer, owner, manager, or authorized partner registers with PayPools, we may collect:
* Mobile phone number
* Business name
* Business address
* Contact person name
* Email address
* Login and authentication information
* Other information voluntarily provided during registration or account management
We use this information to:
* Create and manage the business/partner account
* Verify and authenticate the account
* Provide PayPools services
* Communicate with the partner
* Manage staff and attendance records
* Provide customer support
* Maintain account security
* Manage billing or service-related communications, where applicable
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# 3. Staff Registration Information
PayPools allows authorized business partners to register and manage staff information.
The staff registration information may include:
* Mobile phone number
* Contact person/staff name
* Email address
* Date of birth
* Address
* Staff/employee account information
* Other information required for staff management and salary calculation
This information is used to:
* Create and manage staff profiles
* Associate staff with the relevant business
* Manage attendance
* Calculate salary
* Maintain staff records
* Communicate attendance or salary-related information
* Provide PayPools services
### Information entered by businesses
If a business or authorized partner enters personal information about a staff member, the business or authorized partner is responsible for ensuring that it has the appropriate authority or lawful basis to provide that information to PayPools and to use PayPools for employee attendance and salary management.
Businesses should only provide information that is necessary for the relevant PayPools service.
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# 4. Attendance Information
A primary function of PayPools is recording and managing staff attendance.
Depending on the attendance method used by the business, we may collect and process:
* Staff/employee identity
* Attendance date
* Attendance time
* Check-in time
* Check-out time
* Attendance status
* Working hours
* Late arrival information
* Early departure information
* Overtime information
* Leave/absence information
* Attendance corrections or adjustments
* Attendance-related notes
* Business/workplace information associated with attendance
Attendance information is used to maintain accurate attendance records and calculate salary according to the rules configured or used by the business.
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# 5. QR Code Attendance
PayPools may allow businesses to record staff attendance using QR codes.
When a staff member uses a QR-code attendance feature, we may process information necessary to:
* Identify the staff member
* Identify the relevant business or workplace
* Record check-in/check-out
* Record attendance date and time
* Prevent unauthorized attendance
* Maintain attendance history
* Calculate salary based on attendance
QR codes may contain or represent an identifier associated with a business, workplace, staff member, or attendance process.
We use QR-code functionality only for attendance and related PayPools services.
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# 6. Biometric Attendance
PayPools may support attendance through biometric-enabled attendance systems or devices.
Depending on the biometric system and implementation used by the business, biometric information or biometric-derived identifiers may be processed for the purpose of verifying staff attendance.
Biometric-related information may include, where applicable:
* Biometric identifier
* Biometric template or reference
* Device-generated biometric identifier
* Attendance verification result
* Check-in/check-out information
### Important
Where biometric attendance is used, the biometric verification may be performed by a compatible biometric device or third-party biometric system.
PayPools may receive an attendance result, identifier, or related attendance information from such systems depending on the integration.
Biometric information is used only for legitimate attendance and workforce-management purposes and is not intended to be used for unrelated purposes.
Businesses are responsible for ensuring that the collection and use of biometric information from their staff complies with applicable laws and obtains any consent or authorization required by law.
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# 7. Salary and Payroll Information
PayPools may calculate salary based on attendance and salary rules configured by the business.
We may collect and process information such as:
* Salary amount or salary structure
* Staff/employee information
* Attendance records
* Working days
* Working hours
* Overtime
* Leave/absence
* Late attendance
* Deductions
* Adjustments
* Incentives, where applicable
* Salary period
* Salary calculation results
* Payment or salary status
* Other information necessary to calculate or manage salary
Salary information is used to:
* Calculate staff salary
* Generate salary records
* Calculate attendance-based adjustments
* Maintain payroll history
* Provide salary-related reports
* Assist businesses with staff management
PayPools does not use salary information for unrelated purposes.
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# 8. Profile and Account Information
When users create or manage their PayPools account, we may process information associated with the account, including:
* Name
* Mobile number
* Email address
* Address
* Business information
* Staff information
* Login/authentication information
* Account identifiers
* Account status
* Other information provided by the user
We use account information to:
* Create and manage accounts
* Authenticate users
* Provide PayPools services
* Maintain account security
* Communicate with users
* Provide customer support
* Manage access to business and staff information
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# 9. Device and Technical Information
When you use PayPools, certain technical information may be processed automatically to operate, maintain, and secure the Service.
Depending on the device and method of access, this may include:
* Device type
* Operating system
* Application version
* Browser type
* IP address
* Network information
* Technical logs
* Session information
* Error and diagnostic information
* Security-related information
We may use this information to:
* Operate the Service
* Maintain security
* Detect unauthorized access
* Troubleshoot technical problems
* Improve reliability and performance
* Prevent fraud and misuse
We do not use technical information for purposes unrelated to operating, securing, and improving the Service unless permitted or required by applicable law.
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# 10. How We Use Personal Information
We may use the information we collect for the following purposes.
## Account and Authentication
* Creating accounts
* Verifying mobile numbers
* Managing login sessions
* Authenticating users
* Securing accounts
## Business Management
* Creating and managing business accounts
* Managing business information
* Managing authorized users
* Providing PayPools services
## Staff Management
* Creating staff profiles
* Managing staff information
* Associating staff with businesses
* Maintaining staff records
## Attendance Management
* Recording QR-code attendance
* Recording biometric attendance where supported
* Recording check-in/check-out
* Calculating working hours
* Managing leave and absence
* Managing overtime
* Maintaining attendance history
## Salary Calculation
* Calculating salary
* Applying attendance-based salary rules
* Calculating deductions or adjustments
* Maintaining salary records
* Generating salary reports
## Communication
We may use contact information to send:
* Login or authentication messages
* Attendance-related notifications
* Salary-related notifications
* Account-related messages
* Service notifications
* Customer support communications
## Security and Fraud Prevention
We may process information to:
* Prevent unauthorized attendance
* Detect fraudulent attendance
* Protect user accounts
* Detect unauthorized access
* Protect the PayPools platform
## Legal Compliance
We may process information where necessary to comply with applicable laws, regulations, lawful requests, court orders, or other legal obligations.
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# 11. Data Sharing and Disclosure
We do **not sell personal information**.
We may disclose or share relevant information in the following circumstances.
## 11.1 Business Partners and Authorized Users
PayPools is designed to allow businesses and authorized users to manage their staff.
Information relating to staff, attendance, and salary may therefore be accessible to the relevant business, employer, owner, manager, or authorized user who is responsible for managing that staff member.
For example, a business may access:
* Staff profile
* Attendance records
* Check-in/check-out records
* Working hours
* Leave information
* Salary calculations
* Salary-related records
## 11.2 Biometric / Attendance Service Providers
Where a business uses a third-party biometric attendance device, biometric system, or attendance integration, relevant attendance or verification information may be exchanged with that service to provide the requested attendance functionality.
## 11.3 Technology and Service Providers
We may use third-party service providers for:
* Hosting
* Cloud infrastructure
* Database services
* SMS/OTP delivery
* Email communication
* Security
* Application infrastructure
* Technical support
* Attendance integrations
* Other services required to operate PayPools
These providers may process information only as necessary to provide services to us or to you.
## 11.4 Legal Requirements
We may disclose information when reasonably necessary to:
* Comply with applicable law
* Respond to lawful government or regulatory requests
* Respond to court orders or legal processes
* Prevent fraud
* Investigate security incidents
* Protect users
* Protect our rights or property
* Enforce our agreements and policies
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# 12. Biometric Data and Privacy
Biometric information can be sensitive personal information.
Where PayPools processes biometric information or biometric-derived identifiers, we use such information only for attendance verification and related workforce-management functionality.
We do not use biometric information for advertising or unrelated profiling.
Businesses using biometric attendance are responsible for:
* Informing their staff about biometric attendance
* Obtaining consent or other authorization where required
* Providing legally required notices
* Using biometric attendance in accordance with applicable laws
* Ensuring that biometric information is collected and used only for legitimate purposes
Where a third-party biometric device or service is used, the processing of biometric information may also be governed by that provider's privacy policy and terms.
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# 13. Third-Party Services
PayPools may integrate with third-party services required for application functionality.
These may include:
* SMS/OTP providers
* Cloud and hosting providers
* Biometric attendance systems
* Attendance hardware or software providers
* Email service providers
* Security and infrastructure providers
* Other technology service providers
Third-party providers may process information according to their own terms and privacy policies.
Where appropriate, users and businesses should review the privacy policies of relevant third-party providers.
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# 14. Data Retention
We retain personal information for as long as reasonably necessary to:
* Provide PayPools services
* Maintain business accounts
* Maintain staff records
* Maintain attendance records
* Calculate and maintain salary records
* Provide customer support
* Prevent fraud and misuse
* Resolve disputes
* Comply with legal, accounting, tax, employment, or regulatory requirements
* Enforce our agreements
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
Certain attendance, salary, business, or financial information may need to be retained for a longer period where required by law or legitimate business requirements.
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# 15. Account Deletion
PayPools provides users with a mechanism to request deletion of their account.
You may request account deletion through the account/deletion functionality provided by PayPools or by contacting us using the contact information provided below.
When you request account deletion, we will take reasonable steps to delete or anonymize personal information associated with your account, subject to:
* Legal retention requirements
* Employment or payroll record requirements
* Accounting or tax requirements
* Fraud prevention requirements
* Dispute resolution
* Security requirements
* Other legitimate legal obligations
Deleting a business account may result in the loss of access to:
* Staff records
* Attendance records
* Salary records
* Reports
* Business information
* Other PayPools functionality
Information that must be retained under applicable law may be retained for the required period and securely handled.
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# 16. Staff Data and Business Responsibilities
Businesses using PayPools may act as the primary party responsible for information they enter about their employees or staff.
If a business uploads, enters, or otherwise provides personal information relating to a staff member, the business is responsible for:
* Providing appropriate privacy notices to staff
* Ensuring that the information collected is necessary
* Ensuring that it has the appropriate legal basis or authorization
* Complying with applicable employment and privacy laws
* Handling employee requests where required by applicable law
PayPools provides the technical platform for attendance and salary management and processes information as necessary to provide those services.
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# 17. Security of Personal Information
We use reasonable technical and organizational measures intended to protect personal information against:
* Unauthorized access
* Unauthorized disclosure
* Loss
* Misuse
* Alteration
* Destruction
We take particular care with information relating to staff, attendance, salary, and biometric attendance functionality.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Users are responsible for keeping their login credentials, OTPs, and account access information confidential.
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# 18. Children's Privacy
PayPools is intended for businesses, employers, staff members, managers, and other authorized users.
The Service is not intended for children under 18 years of age.
We do not knowingly provide independent accounts to children under 18.
If a business's legitimate employment or administrative process requires information relating to an individual under 18, the business is responsible for ensuring that such processing is lawful and appropriate.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.
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# 19. Cookies and Similar Technologies
Our website may use cookies or similar technologies for purposes such as:
* Maintaining sessions
* Remembering preferences
* Security
* Website functionality
* Performance monitoring
* Understanding Service usage
The PayPools application may also use local storage and similar technologies required for application functionality.
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# 20. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including:
* Accessing personal information
* Correcting inaccurate information
* Updating information
* Requesting deletion
* Requesting information about how your data is processed
* Withdrawing consent where applicable
* Objecting to certain processing where applicable
To make a privacy request, contact us using the information below.
We may need to verify your identity before completing certain requests.
For staff information managed by a business, certain requests may need to be addressed through the relevant employer or business administrator, depending on the applicable law and the role of each party in processing the information.
Some information may not be immediately deletable where retention is required by law or necessary for legitimate legal, security, accounting, payroll, employment, or dispute-resolution purposes.
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# 21. Accuracy of Information
You are responsible for ensuring that information you provide to PayPools is accurate and up to date.
Businesses are responsible for ensuring that staff information, attendance records, and salary-related information entered into PayPools is accurate.
Incorrect information may result in inaccurate attendance records or salary calculations.
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# 22. International and Cross-Border Processing
Your information may be processed or stored in India or other countries where Dai Software Solutions or its service providers operate.
Where information is processed outside your jurisdiction, we take reasonable measures to protect the information in accordance with applicable privacy and data protection requirements.
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# 23. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
* Changes to the PayPools Service
* Changes to data processing practices
* Changes to legal requirements
* Changes to technology or security practices
When we update this policy, we will update the **Effective Date** shown at the beginning.
For material changes, we may provide additional notice through the website, application, email, or another appropriate method where required.
We encourage you to periodically review this Privacy Policy.
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# 24. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
**Company:** Dai Software Solutions
**Brand:** PayPools
**Website:** PayPools.com
**Privacy Email:** info@paypools.com
For account deletion or privacy requests, please include enough information for us to identify your account and process your request.
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# 25. Consent
By registering for or using PayPools and providing information through the Service, you acknowledge that you have read and understood this Privacy Policy.
Where applicable law requires consent for a particular type of processing, we will obtain the appropriate consent through the Service or other appropriate means.
You may withdraw consent where applicable, although withdrawal may affect our ability to provide certain features or services.
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